Help & support

Download free and create three complete, watermark-free camera recordings with every creator tool. One-time Full Unlock adds unlimited recording, with the localized price shown before purchase. There is no subscription. Existing videos always remain available for playback, editing, export and deletion.

Only successfully saved camera takes count. Failed saves, cancelled countdowns, trims and exports do not use a recording. Deleting a video does not return a free take. The allowance is stored on this installation and does not sync between devices.

Tap the allowance on the camera screen, or open Creator tools → More → Full Unlock. Choose Restore Purchases using the Apple Account that bought the unlock. Pending purchases unlock when Apple approves them. If the price is unavailable, check your connection and retry. A refund or revocation removes unlimited recording but never blocks your saved videos.

Recording requires iOS 18 or later and an iPhone that supports simultaneous front and rear camera capture. BothSide checks support at runtime. Simulator mode can show scripts, tools and library screens but cannot record cameras.

Open Creator tools → More → Camera & microphone access to open iPhone Settings. Allow the required permissions, return and retry. Photos permission is requested only when you choose Save to Photos.

Completed recordings save automatically in BothSide’s Videos library. Open the lower-left thumbnail to browse. Open a video and choose Save to Photos or Share to keep a separate copy. Deleting the app removes its local library, so export videos you want to keep first.

After stopping, tap Saved · Review, then Record another take. You can also open a saved clip from Videos. Your current script and camera layout stay in place, and earlier takes remain saved.

No. Both are preview-only. Creator tools → Script opens writing and reading setup. Guides has its own separate control in the tools tray. Guide boundaries are general advice; social platform overlays vary.

Drag the square inset to move it. Long press to reveal proportional resize handles. Double tap a camera view to swap roles before recording. Layout contains inset/split and size/share controls. Drag the split divider to adjust the balance. Layout changes lock during countdown and recording.

Open Script to write or choose saved text and set a reading duration. Adjust reading speed from 0.5× to 2×, text size and background opacity. Drag the reader over the preview, pause or restart it, or synchronize its start with recording. It pauses when the app goes into the background.

Trim saves a separate new clip and preserves your original recording. Cover changes the thumbnail inside BothSide; it does not change the video or set its cover in other apps.

The app attempts to stop and save if storage is low, capture is interrupted, encoding fails or the device becomes critically hot. Check storage, allow a hot device to cool and retry. If a recovery screen appears because the video could not be retained locally, save or share the temporary recording before discarding it.

Email hello@buildrstudio.in with the app version, iPhone model, iOS version, steps to reproduce and exact message. Screenshots can help; hide private information. Please do not send private recordings unless you choose to share them with support.